The Anatomy of a Great Email

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by Jill Bastian Anatomy class in high school was pretty interesting, fun, maybe even a bit gross at times, but it definitely made an ...

by Jill Bastian


Anatomy class in high school was pretty interesting, fun, maybe even a bit gross at times, but it definitely made an impact on everyone who took it. I enjoyed it so much, that I majored in Biology (at least for awhile). While dissecting frogs may not be your cup of tea, dissecting a good email will help you learn the ins and outs of obtaining more opens, clicks and ultimately more business. So let’s bring out the scalpels and get to the heart of the email marketing matter (pun intended)!

From label – This is a key element, as your readers use the it to figure out who sent them the email. The From label is how many people determine if they should open your email or not. Most times, your from label will be your company name as your readers will most often recognize that more than a specific person’s name.

Subject line – Coupled with the from label,  your subject line is the most important part of your email. Once your readers know who has sent the email, the subject line should tell them why they should open and read it. So it’s important you nail your subject line and make it appealing, relevant and attention-getting. Because subject lines are so crucial to your email success, we’ve got a guide to help you out.
Anatomy of an Email

Pre-header – Continuing with the biology class analogy, your pre-header is kind of like the pancreas of your email. Most people would be hard-pressed to say why they need a pancreas, or even know where it’s located. Pre-header text is a bit like that, you may not know what it is or where it goes, but once you see how important it is, you’ll wonder how you sent emails without it. Basically it’s the first line of text in your email; some email programs, like Gmail and mobile phones, will pull it into the subject line. That means you want that first line to be something that complements your subject line, to make it even more compelling. We have a short video to help you get started with pre-headers.

Content – Once you’ve convinced your readers to open your email, you need to keep them coming back for more with great content. Try to have a mix of news, how-tos, infographics, industry news, etc. Plus something about your company of course, but don’t make your email all “buy, buy, buy!” or you’ll lose your readers. We had an informative webinar recently all about content which you can check out here.

Links – Creating an anatomically correct email won’t get you results if your readers can’t get to your website to do what you want them to do. Use links! Like veins carrying oxygen rich blood to the body, links carry your readers to where you want them to go and carry out your call-to-action.

Call-to-action – This is the action you want your readers to take when they read your email. Whether you want them to sign up for an event, download a free guide, or buy a product, you’re asking them to do something when they’ve read your email. Make your Call-to-Action (CTA) clear and easy for your readers. Using buttons in addition to text links can make your CTAs stand out in your email and make them easy to click, especially for mobile readers. Try our free button builder to create your own custom buttons.

Images – We live in a visual world and people respond to and are compelled by images. Use images throughout  your email to navigate readers through the content and complement it. Images will break up the text, making your email easier to read and more interesting to look at.

Anatomy of an email
Social Media – Social media is like the heartbeat of your email allowing it to get shared and seen by more people. Use social sharing buttons to enable your readers to share your email on their social networks and expand the reach of your business. Also include buttons for any social media sites your business is on so your readers can connect with your business there.

Unsubscribe/Postal Address – The fact of the matter is there will always be people who decide they no longer want to receive your email. As much as it may pain you to see people go, you need to offer unsubscribe options and follow the rules regarding how they’re handled.  There are laws around unsubscribing, but using an email service provider, like VerticalResponse, will manage it all for you.

A postal address is also required in every email you send, as it serves as another way for someone to unsubscribe and helps give your business credibility by showing your readers where you’re located.
There you have it, some sharp tips for creating great emails, no scalpel required.

Which of these tips did you find most helpful? Did we leave any out? Share in the comments.


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#DIGITAL: The Anatomy of a Great Email
The Anatomy of a Great Email
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